1. Information We Collect
When you visit https://dynamicproblems.com or make a purchase, we collect certain information to provide you with the best experience.
- Personal Information: Name, email address, billing address, and phone number provided during checkout.
- Transaction Data: Details of the products you purchased. We do not store your credit card or UPI details; these are handled securely by Razorpay.
- Usage Data: IP address, browser type, device information, and how you interact with our site.
2. How We Use Your Data
We use the collected data for the following purposes:
- To process your orders and deliver digital products (PDFs) securely.
- To send order confirmations, receipts, and download links via email.
- To provide customer support and respond to your inquiries.
- To improve our website performance and marketing strategies through analytics.
- To send marketing communications if you have explicitly opted in.
3. Data Security & Third Parties
We take security seriously and use industry-standard encryption to protect your data. We share your information only with essential service providers:
- Supabase: For secure database storage and authentication.
- Vercel: For hosting our application.
- Razorpay: For secure payment processing (PCI-DSS compliant).
- SendPulse: For transactional and marketing emails.
- Meta Pixel & Google Analytics: To understand user behavior and optimize our ads.
4. Your Rights
Depending on your location, you have rights regarding your personal data:
- Access, correct, or delete your personal information.
- Withdraw consent for marketing emails at any time.
- Request a copy of the data we have stored about you.
To exercise any of these rights, please contact us at we@dynamicproblems.com.
5. Contact Us
If you have any questions about this Privacy Policy, please reach out to us: